Nick Bontis
Associate Professor, Strategic Management

Dr. Nick Bontis is Chair, Strategic Management at the DeGroote School of Business at McMaster University. He received his Ph.D. from the Ivey Business School at Western University. He is the first McMaster professor to win Outstanding Teacher of the Year and Faculty Researcher of the Year simultaneously. He is a 3M National Teaching Fellow, an exclusive honour only bestowed upon the top university professors in Canada. He is recognized the world over as a leading professional speaker and management consultant.

Dr. Bontis' research expertise pertains to intellectual capital, knowledge management, organizational learning, knowledge worker productivity, human capital benchmarking, and structural equation modelling. He is ranked among the top 10 management researchers in Canada by Research.com and listed among the top 2% of all world scientists. Several independent bibliometric reviews have Dr. Bontis ranked among the top knowledge management researchers of all time. He has won several best paper awards and has authored among the most cited articles in several academic journals. Google Scholar ranks Dr. Bontis as the #1 most impactful researcher by citation count in the DeGroote School of Business and among the top 30 in all of McMaster University.

Dr. Bontis has published several books including the best-seller "Information Bombardment: Rising above the digital onslaught" which is in its fourth edition. He has over 140 academic publications in peer-reviewed journals with over 45,000 citations. He has published 10 teaching cases, and has amassed over 328 published interviews, 201 radio interviews and 455 TV interviews. Dr. Bontis has been invited to deliver over 500 keynote presentations in 25 countries.

Dr. Bontis teaches the capstone Business Policy and Strategic Management course in the undergraduate program. He also teaches Digital Transformation in the EMBA program and Knowledge Management in the MBA program. He has won over a dozen teaching awards including the 3M National Teaching Fellow, OCUFA, OUSA, TVO and several faculty awards. Maclean's Magazine has rated Dr. Bontis as McMaster University's most popular professor six times.

Contact Information

PHONE: 905-525-9140

EMAIL: nbontis

Websites

Affiliations

DeGroote School of Business, McMaster University
Associate Professor, Strategic Management, DeGroote School of Business
Associate Professor, Strategic Management, DeGroote School of Business,
Board of Directors, Harvest Portfolios Group,
Board of Directors, Appia Rare Earths & Uranium Corp.,
Chair, Strategic Management, DeGroote School of Business,
Vice President, Concacaf,
Director, Blended Learning Part-Time (BLPT) MBA Program, DeGroote School of Business,
Director, Undergraduate Programmes, DeGroote School of Business,
Assistant Professor, Strategic Management, DeGroote School of Business,

Research Areas

Accounting (RA)
Business & Government (RA)
Business administration and policy studies (RA)
Communications (RA)
Digital Technology (RA)
Economics of Sport (RA)
Finance (RA)
Information Systems (RA)
Management information systems (RA)
Media, visual and digital culture (RA)
Organisation of information and knowledge resources (RA)
Productivity and Growth (RA)
Public Leadership (RA)
Smarter Mobility (RA)
Social Media (RA)
Sport (RA)
Survey methodology and analysis (RA)
Wireless communications technologies (RA)

Scholarly Activity in McMaster Experts

Co-author Network

Scholarly Activity
Research
Teaching
Background
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selected scholarly activity

books
- Building Organizational Memories 2009
- Digital state at the leading edge 2007
chapters
- Information Technology Issues in Canada. World Scientific-Now Publishers Series in Business. 57-68. 2020
- Intellectual Capital for Communities. 113-138. 2012
- 5. Citizen Relationship Management in Canadian Cities: Starting to Dial 311 2007
- 6. Mining the Nation’s Intellectual Capital: Knowledge Management in Government 2007
- National Intellectual Capital Index: The Benchmarking of Arab Countries. 113-138. 2005
- Introduction. xxxiii-xxxvii. 2002
- Managing Organizational Knowledge by Diagnosing Intellectual Capital: Framing and Advancing the State of the Field. 13-56. 2002
- Thought Leadership on Intellectual Capital. 1-12. 2002
- Managing Organizational Knowledge by Diagnosing Intellectual Capital. 267-297. 2001
conferences
- An Application of the Knowledge Management Maturity Model: The Case of Credit Unions. AMCIS 2014 PROCEEDINGS. 2014
- Examining the Transfer of Academic Knowledge to Business Practitioners: Doctoral Program Graduates as Intermediaries. Proceedings of the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, ICICKM. 272-281. 2013
- Exploring the Intellectual Core and Impact of the Knowledge Management and Intellectual Capital Academic Discipline. AMCIS 2012 PROCEEDINGS. 2012
- Practical Relevance of Knowledge Management and Intellectual Capital Scholarly Research: Books as Knowledge Translation Agents.. Knowledge and Process Management. 43-43. 2011
- Exploring the Role of Books as a Knowledge Translation Mechanism: Citation Analysis and Author Survey. AMCIS 2011 PROCEEDINGS. 2011
- Exploring the use of the Academic Body of Knowledge by Practitioners: The Case of Chartered Business Valuators in Canada. PROCEEDINGS OF THE 8TH INTERNATIONAL CONFERENCE ON INTELLECTUAL CAPITAL, KNOWLEDGE MANAGEMENT AND ORGANISATIONAL LEARNING, VOLS 1 AND 2. 90-98. 2011
- Practical relevance of knowledge management and intellectual capital scholarly research: Books as knowledge translation agents. 16th Americas Conference on Information Systems 2010, AMCIS 2010. 4545-4553. 2010
- Blackberry addiction: Symptoms and outcomes. 14th Americas Conference on Information Systems, AMCIS 2008. 2754-2764. 2008
- The Impact of Distractions on the Usability and the Adoption of Mobile Devices for Wireless Data Services.. Proceedings of the 15th European Conference on Information Systems, ECIS 2007. 1851-1862. 2007
- User acceptance of hedonic information technologies: A perceived value perspective. Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. 1705-1715. 2007
- Constructing a definition for intangibles using the resource based view of the firm. Management Decision. 1510-1524. 2007
- Managing risk with intellectual capital statements. Management Decision. 1470-1483. 2007
- The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry. Management Decision. 1426-1445. 2007
- Ethical values and leadership: a study of business school deans in Canada. International Journal of Business Governance and Ethics. 217-217. 2006
- Communicative Action in Intellectual Capital Creation: An Empirical Test. Proceedings of the European Conference on Knowledge Management, ECKM. 357-365. 2005
- User acceptance of short messaging services: The convergence of marketing and MIS views. Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. 2720-2729. 2005
- National intellectual capital index - NICI™ a United Nations Initiative: Intellectual capital development in the Arab region. Collected Papers InfoToday 2002. 115-124. 2002
- Association for Information Systems AIS Electronic Library (AISeL) A Meta Review of HCI Literature: Citation Impact and Research Productivity Rankings A Meta Review of HCI Literature: Citation Impact and Research Productivity Rankings
- Blackberry Addiction: Symptoms and Outcomes.. 73-73.
- User Acceptance of Hedonic Information Technologies: A Perceived Value Perspective.. 475-475.
- User Acceptance of Short Messaging Services: The Convergence of Marketing and MIS Views.. 321-321.
datasets
- Use of Mobile Devices for Wireless Data Services Questionnaire 2014
journal articles
- Analyzing the effects of knowledge management on organizational performance through knowledge utilization and sustainability. Knowledge and Process Management. 31:261-272. 2024
- Dancing with the devil: the use and perceptions of academic journal ranking lists in the management field. Journal of Documentation. 80:773-792. 2024
- Integrating knowledge management with intellectual capital to drive strategy: a focus on Italian SMEs. VINE Journal of Information and Knowledge Management Systems. 54:22-42. 2024
- Perceptions and configurations of balanced scorecard use: evidence from Portuguese SMEs. Management Research. ahead-of-print. 2024
- Understanding the drivers of organizational business performance from the human capital perspective. Knowledge and Process Management. 31:48-59. 2024
- Opportunity recognition and exploitation in resource-scarce contexts: the role of relational capital and bricolage in African social enterprise. Knowledge Management Research and Practice. 21:1124-1136. 2023
- Knowledge assets, innovation ambidexterity and firm performance in knowledge-intensive companies. Journal of Knowledge Management. 27:2136-2161. 2023
- The moderating effect of corporate size on the relationship between prospector strategy and management accounting practices. Journal of Management Control. 34:135-165. 2023
- Intellectual capital's link with financing opportunities. Journal of Intellectual Capital. 24:359-374. 2023
- Corporate social responsibility and performance measurement systems in Iran: A levers of control perspective. Corporate Social Responsibility and Environmental Management. 30:574-588. 2023
- Intellectual capital stocks and flows: examining the mediating roles of social capital and knowledge transfer. VINE Journal of Information and Knowledge Management Systems. 53:11-42. 2023
- Is maximising creativity good? The importance of elaboration and internal confidence in producing creative ideas. Knowledge Management Research and Practice. 20:776-791. 2022
- Mapping the conceptual structure of intellectual capital research: A co-word analysis. Journal of Innovation and Knowledge. 7:100202-100202. 2022
- The neglected role of knowledge assets interplay in the pursuit of organisational ambidexterity. Technovation. 114:102452-102452. 2022
- The role of sustainability control systems in translating CSR into performance in Iran. Management Decision. 60:1438-1468. 2022
- Intellectual capital and supply chain resilience. Journal of Intellectual Capital. 23:713-738. 2022
- Global ranking of knowledge management and intellectual capital academic journals: a 2021 update. Journal of Knowledge Management. 26:126-145. 2022
- Green intellectual capital and environmental management accounting: Natural resource orchestration in favor of environmental performance. Business Strategy and the Environment. 31:76-93. 2022
- Influence of YouTube commercial communication on organic eWOM, purchase intent and purchase associations among young consumers. International Journal of Web Based Communities. 18:87-87. 2022
- Intellectual capital as a longitudinal predictor of company performance in a developing economy. Knowledge and Process Management. 29:53-69. 2022
- Intellectual capital, leadership and competitive advantage: a study of the Malaysian electrical and electronics industry. International Journal of Learning and Intellectual Capital. 19:562-562. 2022
- SMEs Managers’ Perceptions of MCS: A Mixed Methods Approach. Journal of Small Business Strategy. 32:30-47. 2022
- Social media as a proxy for intellectual capital: Twitter posts in the cryptocurrency market. International Journal of Web Based Communities. 18:1-1. 2022
- Social media as a proxy for intellectual capital: Twitter posts in the cryptocurrency market. International Journal of Web Based Communities. 18:1-1. 2022
- Knowledge assets, capabilities and performance measurement systems: a resource orchestration theory approach. Journal of Knowledge Management. 25:1947-1976. 2021
- Local relationships matter! The impact of intellectual capital on entrepreneurial bricolage in African social entrepreneurs. Knowledge and Process Management. 28:321-330. 2021
- Human resource practices and performance in microfinance organizations: Do intellectual capital components matter?. Knowledge and Process Management. 28:209-222. 2021
- Corporate social responsibility and sustainability performance measurement systems: implications for organizational performance. Journal of Management Control. 32:85-126. 2021
- Intellectual capital, leadership and competitive advantage: a study of the Malaysian electrical and electronics industry. International Journal of Learning and Intellectual Capital. 1:1-1. 2021
- Intellectual capital in East and West African social enterprises. Knowledge and Process Management. 27:332-344. 2020
- The confluence of knowledge management and management control systems: A conceptual framework. Knowledge and Process Management. 27:133-142. 2020
- Unpacking the black box. Journal of Intellectual Capital. 21:809-834. 2020
- From sustainability constraints to innovation. Sustainability Accounting, Management and Policy Journal. 11:695-715. 2020
- Impact of Intellectual Capital on Innovation in Pharmaceutical Manufacturing SMEs in Pakistan. International Journal of Learning and Intellectual Capital. 17:1-1. 2020
- Impact of intellectual capital on innovation in pharmaceutical manufacturing SMEs in Pakistan. International Journal of Learning and Intellectual Capital. 17:61-61. 2020
- Technological intensity as a moderating variable for the intellectual capital–performance relationship. Knowledge and Process Management. 27:3-14. 2020
- Intellectual capital and performance in temporary teams. Management Decision. 58:410-427. 2019
- Using a balanced scorecard to manage corporate social responsibility. Knowledge and Process Management. 26:371-379. 2019
- Translating knowledge management into performance. Management Research Review. 43:113-132. 2019
- Creativity from paradoxical experience: a theory of how individuals achieve creativity while adopting paradoxical frames. Journal of Knowledge Management. 23:397-418. 2019
- Intellectual capital, entrepreneurial orientation, and technical innovation in small and medium‐sized enterprises. Knowledge and Process Management. 26:69-85. 2019
- Key factors that improve knowledge-intensive business processes which lead to competitive advantage. Business Process Management Journal. 25:126-143. 2019
- Intellectual capital and financial performance in social cooperative enterprises. Journal of Intellectual Capital. 19:712-731. 2018
- A critical evaluation of expert survey‐based journal rankings: The role of personal research interests. Journal of the Association for Information Science and Technology. 69:749-752. 2018
- Impact of knowledge management processes on business performance: Evidence from Kuwait. Knowledge and Process Management. 25:77-87. 2018
- Intellectual capital and performance measurement systems in Iran. Journal of Intellectual Capital. 19:294-320. 2018
- Intellectual capital and organisational performance in Malaysian knowledge-intensive SMEs. International Journal of Learning and Intellectual Capital. 15:20-20. 2018
- Impact of intellectual capital on corporate performance: evidence from the Arab region. Journal of Intellectual Capital. 18:884-903. 2017
- Emotional Intelligence and Career Outcomes: Evidence from Lebanese Banks. Knowledge and Process Management. 24:161-169. 2017
- Global ranking of knowledge management and intellectual capital academic journals: 2017 update. Journal of Knowledge Management. 21:675-692. 2017
- Intellectual capital, knowledge management and social capital within the ICT sector in Jordan. Journal of Intellectual Capital. 18:437-462. 2017
- Knowledge management, problem solving and performance in top Italian firms. Journal of Knowledge Management. 21:355-375. 2017
- Intellectual capital and organizational performance in Malaysian knowledge-intensive SMEs. International Journal of Learning and Intellectual Capital. 1:1-1. 2017
- Understanding counterproductive knowledge behavior: antecedents and consequences of intra-organizational knowledge hiding. Journal of Knowledge Management. 20:1199-1224. 2016
- An application of the knowledge management maturity model: the case of credit unions. Knowledge Management Research and Practice. 14:338-352. 2016
- Negotiate, reciprocate, or cooperate? The impact of exchange modes on inter-employee knowledge sharing. Journal of Knowledge Management. 20:687-712. 2016
- Knowledge Management Capabilities and Organizational Performance in Roads and Transport Authority of Dubai: The mediating role of Learning Organization. Knowledge and Process Management. 23:184-193. 2016
- Intellectual capital and financial performance in the Serbian ICT industry. Journal of Intellectual Capital. 17:373-396. 2016
- Intellectual capital in Serbia’s hotel industry. International Journal of Contemporary Hospitality Management. 27:1365-1384. 2015
- Intellectual capital in small and medium enterprises in Pakistan. Journal of Intellectual Capital. 16:224-238. 2015
- Trouble with tacit: developing a new perspective and approach. Journal of Knowledge Management. 18:1127-1140. 2014
- Examining the Transfer of Academic Knowledge to Business Practitioners. International Journal of Knowledge Management. 10:70-95. 2014
- Examining the transfer of academic knowledge to business practitioners: Doctoral program graduates as intermediaries. International Journal of Knowledge Management. 10:70-95. 2014
- The Financial Crisis of Banks (Before, During and After): An Intellectual Capital Perspective. Knowledge and Process Management. 21:103-111. 2014
- Intellectual Wealth of Nations Revisited: Operationalising the Value Cycle of Innovation. Knowledge and Process Management. 21:1-12. 2014
- Investigating the current state and impact of the intellectual capital academic discipline. Journal of Intellectual Capital. 14:476-500. 2013
- National Intellectual Capital and Economic Performance: Empirical Evidence from Developing Countries. Knowledge and Process Management. 20:131-140. 2013
- Intellectual capital and performance within the banking sector of Luxembourg and Belgium. Journal of Intellectual Capital. 14:286-309. 2013
- Global ranking of knowledge management and intellectual capital academic journals: 2013 update. Journal of Knowledge Management. 17:307-326. 2013
- The intellectual core and impact of the knowledge management academic discipline. Journal of Knowledge Management. 17:137-155. 2013
- First in, best dressed: The presence of order-effect bias in journal ranking surveys. Journal of Informetrics. 7:138-144. 2013
- Intellectual Capital and Financial Performance in Serbia. Knowledge and Process Management. 20:1-11. 2013
- Intellectual capital and corporate performance of Serbian banks. Actual Problems of economics. 142:287-299. 2013
- Understanding the practical relevance of academic research in knowledge management: A lay epistemic theory approach. 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime. 5:3822-3832. 2013
- Evidence‐Based Management and Academic Research Relevance. Knowledge and Process Management. 19:121-130. 2012
- Exploring the Role of Books as a Knowledge Translation Mechanism: Citation Analysis and Author Survey.. Journal of Knowledge Management. 16:495-511. 2012
- Managing intellectual capital in Nigerian telecommunications companies. Journal of Intellectual Capital. 13:262-282. 2012
- The impact of distractions on the usability and intention to use mobile devices for wireless data services. Computers in Human Behavior. 28:1439-1449. 2012
- Intellectual capital disclosure payback. Management Decision. 49:1080-1098. 2011
- Parallels in knowledge cycles. Computers in Human Behavior. 27:1438-1444. 2011
- Improving service delivery: Investigating the role of information sharing, job characteristics, and employee satisfaction. Learning Organization. 18:239-250. 2011
- Family and work-related consequences of addiction to organizational pervasive technologies. Information & Management. 48:88-95. 2011
- The superstar phenomenon in the knowledge management and intellectual capital academic discipline. Journal of Informetrics. 5:333-345. 2011
- What's familiar is excellent: The impact of exposure effect on perceived journal quality. Journal of Informetrics. 5:219-223. 2011
- Family ties and emotions: a missing piece in the knowledge transfer puzzle. Journal of Small Business and Enterprise Development. 17:418-436. 2010
- A scientometric analysis of knowledge management and intellectual capital academic literature (1994‐2008). Journal of Knowledge Management. 14:3-23. 2010
- Intellectual capital and business performance in the pharmaceutical sector of Jordan. Management Decision. 48:105-131. 2010
- Curbing economic crime with RFID enabled currency. International Journal of Business Governance and Ethics. 5:26-26. 2010
- Curbing economic crime with RFID enabled currency. International Journal of Business Governance and Ethics. 5:26-37. 2010
- User acceptance of hedonic digital artifacts: A theory of consumption values perspective. Information & Management. 47:53-59. 2010
- A cluster analysis of the KM field. Management Decision. 47:792-805. 2009
- A follow‐up ranking of academic journals. Journal of Knowledge Management. 13:16-26. 2009
- Global ranking of knowledge management and intellectual capital academic journals. Journal of Knowledge Management. 13:4-15. 2009
- A causal model of human capital antecedents and consequents in the financial services industry. Journal of Intellectual Capital. 10:53-69. 2009
- A scientometric analysis of the Proceedings of the McMaster World Congress on the Management of Intellectual Capital and Innovation for the 1996‐2008 period. Journal of Intellectual Capital. 10:8-21. 2009
- Guest editorial. Journal of Intellectual Capital. 10:31-43. 2009
- Intellectual capital management: pathways to wealth creation. Journal of Intellectual Capital. 10:81-92. 2009
- Intra‐organizational knowledge exchange. Journal of Intellectual Capital. 10:149-164. 2009
- The relationship between culture and corruption: a cross‐national study. Journal of Intellectual Capital. 10:165-184. 2009
- A citation-based ranking of the business ethics scholarly journals. International Journal of Business Governance and Ethics. 4:390-390. 2009
- Longitudinal knowledge strategising in a long-term healthcare organisation. International Journal of Technology Management. 47:250-271. 2009
- Longitudinal knowledge strategising in a long-term healthcare organisation. International Journal of Technology Management. 47:250-250. 2009
- Techniques for assessing skills and knowledge in a business strategy classroom. International Journal of Teaching and Case Studies. 2:162-162. 2009
- & Research Article The Relevance of Knowledge Management and Intellectual Capital Research. Knowledge and Process Management. 15:235-246. 2008
- The strategic challenge: from serfdom to surfing in the global village. Charles J. McMillan (2007). Concord, ON, Canada: Captus Press, 568 pp. ISBN 978‐1‐55322‐136‐4. Canadian Journal of Administrative Sciences. 25:83-85. 2008
- Intellectual capital and business performance in the Portuguese banking industry. International Journal of Technology Management. 43:212-212. 2008
- Self-efficacy and KM course weighting selection: can students optimise their grades?. International Journal of Teaching and Case Studies. 1:189-189. 2008
- Editorial. Journal of Intellectual Capital. 8:207-209. 2007
- Long‐term stewardship and our capital markets. Management Decision. 45:1387-1396. 2007
- Organizational size and knowledge flow: a proposed theoretical link. Journal of Intellectual Capital. 8:610-627. 2007
- Strategic business valuation. Management Decision. 45:187-203. 2007
- The German guideline for intellectual capital reporting: method and experiences. Journal of Intellectual Capital. 8:563-576. 2007
- The impact of voluntary disclosure on cost of equity capital estimates in a temporal setting. Journal of Intellectual Capital. 8:577-594. 2007
- The Role of Intellectual Capital in Mexican Family-Based Businesses: Understanding their Soul, Brain and Heart. Journal of Information and Knowledge Management. 06:189-200. 2007
- A model for resource allocation using operational knowledge assets. Learning Organization. 14:345-374. 2007
- The moderating role of human capital management practices on employee capabilities. Journal of Knowledge Management. 11:31-51. 2007
- Human capital and organizational performance: a study of Egyptian software companies. Management Decision. 45:789-801. 2007
- End-user adoption of animated interface agentsin everyday work applications. Behaviour and Information Technology. 26:119-132. 2007
- Managing intellectual capital: the MIC matrix. International Journal of Knowledge and Learning. 3:316-316. 2007
- Managing intellectual capital: the MIC matrix. International Journal of Knowledge and Learning. 3:316-328. 2007
- Modelling the creation of value from intellectual capital: a Portuguese banking perspective. International Journal of Knowledge and Learning. 3:266-266. 2007
- Modelling the creation of value from intellectual capital: a Portuguese banking perspective. International Journal of Knowledge and Learning. 3:266-280. 2007
- Positioning management accounting on the intellectual capital agenda. International Journal of Accounting, Auditing and Performance Evaluation. 4:336-336. 2007
- Positioning management accounting on the intellectual capital agenda. International Journal of Accounting, Auditing and Performance Evaluation. 4:336-359. 2007
- Strategic business valuation. Management Decision. 45:1385-1386. 2007
- The Role of Intellectual Capital in Mexican Family-Based Businesses: Understanding their Soul, Brain and Heart. Journal of Information & Knowledge Management. 06:189-200. 2007
- The Role of Intellectual Capital in Mexican Family-Based Businesses: Understanding their Soul, Brain and Heart. Journal of Information and Knowledge Management. 06:189-200. 2007
- User acceptance of wireless short messaging services: Deconstructing perceived value. Information & Management. 44:63-73. 2007
- Ethical values and leadership: a study of business school deans in Canada. International Journal of Business Governance and Ethics. 2:217-236. 2006
- MBA knowledge management course: is there an impact after graduation?. International Journal of Knowledge and Learning. 2:216-216. 2006
- MBA knowledge management course: is there an impact after graduation?. International Journal of Knowledge and Learning. 2:216-237. 2006
- On the “essential condition” of intellectual capital: labour!. Journal of Intellectual Capital. 7:111-128. 2006
- The knowledge-based view of the firm and its theoretical precursor. International Journal of Learning and Intellectual Capital. 3:367-367. 2006
- Board composition, non‐executive directors and governance cultures in Irish ICT firms: a CFO perspective. Corporate Governance (Bingley). 5:56-63. 2005
- Communicative Action in Intellectual Capital Creation: A Habermasian 'Account'. SSRN Electronic Journal. 2005
- On the 'Essential Condition' of Intellectual Capital: Labour!. SSRN Electronic Journal. 2005
- Intellectual capital in Egyptian software firms. Learning Organization. 11:332-346. 2004
- Meta‐review of knowledge management and intellectual capital literature: citation impact and research productivity rankings. Knowledge and Process Management. 11:185-198. 2004
- CFOs in e‐business: e‐architects or foot‐soldiers?. Knowledge and Process Management. 11:105-116. 2004
- National Intellectual Capital Index. Journal of Intellectual Capital. 5:13-39. 2004
- Organisational learning via groupware: a path to discovery or disaster?. International Journal of Technology Management. 27:591-591. 2004
- Distinguishing between the board and management in company mission. Journal of Intellectual Capital. 4:361-381. 2003
- The e‐flow audit: an evaluation of knowledge flow within and outside a high‐tech firm. Journal of Knowledge Management. 7:6-19. 2003
- Transformational leadership: an examination of cross‐national differences and similarities. Leadership and Organization Development Journal. 24:5-15. 2003
- Intellectual Capital Disclosure in Canadian Corporations. Journal of Human Resource Costing and Accounting. 7:9-20. 2003
- E‐improvisation: collaborative groupware technology expands the reach and effectiveness of organizational improvisation. Knowledge and Process Management. 9:219-227. 2002
- Intellectual capital ROI: a causal map of human capital antecedents and consequents. Journal of Intellectual Capital. 3:223-247. 2002
- Voluntary turnover: knowledge management – friend or foe?. Journal of Intellectual Capital. 3:303-322. 2002
- Managing An Organizational Learning System By Aligning Stocks and Flows. Journal of Management Studies. 39:437-469. 2002
- Thought leadership on intellectual capital. Journal of Intellectual Capital. 2:183-191. 2001
- Reviews. Management Learning. 32:274-277. 2001
- Assessing knowledge assets: a review of the models used to measure intellectual capital. International Journal of Management Reviews. 3:41-60. 2001
- A model of the impact of mission statements on firm performance. Management Decision. 39:19-35. 2001
- Perceptions of Intellectual Capital: Irish Evidence. Journal of Human Resource Costing and Accounting. 6:29-38. 2001
- CKO wanted — evangelical skills necessary: a review of the Chief Knowledge Officer position. Knowledge and Process Management. 8:29-38. 2001
- The First World Congress on the Management of Electronic Commerce: review and commentary. Internet Research. 10:365-374. 2000
- The evolution of software pricing: from box licenses to application service provider models. Internet Research. 10:246-255. 2000
- Organizational learning: from world-class theories to global best practices. Choice (Chicago, Ill.). 37:37-5190-37-5190. 2000
- Intellectual capital and business performance in Malaysian industries. Journal of Intellectual Capital. 1:85-100. 2000
- A CKO's raison d'etre: driving value-based performance gains by aligning human capital with business strategy 2000
- Software pricing structures in electronic commerce: 3 different cases 2000
- Teaching knowledge management and intellectual capital lessons: an empirical examination of the Tango simulation. International Journal of Technology Management. 20:545-555. 2000
- Teaching knowledge management and intellectual capital lessons: an empirical examination of the Tango simulation. International Journal of Technology Management. 20:545-545. 2000
- Web-based metrics and internet stock prices 2000
- MANAGING AN ORGANIZATIONAL LEARNING SYSTEM BY ALIGNING STOCKS AND FLOWS OF KNOWLEDGE.. Academy of Management Proceedings. 1999:J1-J2. 1999
- The knowledge toolbox:. European Management Journal. 17:391-402. 1999
- Leadership for extraordinary performance. IEEE Engineering Management Review. 27:32-37. 1999
- Managing an organizational learning system by aligning stocks and flows of knowledge: an empirical examination of intellectual capital, knowledge management, and business performance 1999
- Managing organisational knowledge by diagnosing intellectual capital: framing and advancing the state of the field. International Journal of Technology Management. 18:433-433. 1999
- Managing organizational knowledge by diagnosing intellectual capital: Framing and advancing the state of the field. International Journal of Technology Management. 18:433-462. 1999
- The knowledge toolbox:: A review of the tools available to measure and manage intangible resources. European Management Journal. 17:391-402. 1999
- Intellectual capital: an exploratory study that develops measures and models. Management Decision. 36:63-76. 1998
- A Model of User Adoption of Mobile Portals Alexander Serenko and Nick Bontis
- A model of user adoption of mobile portals
- Alexander Serenko and Nick Bontis
- Dot-bomb Post-mortem: Web-based metrics and internet stock prices
- Exploring Intellectual Capital Practice in the Irish ICT Sector
- HR’s role in knowledge management. Canadian HR Reporter. 16:G8-G8.
- HUMAN CAPITAL MANAGEMENT: An examination of Canadian financial service firms and their current practices
- Hands off our tacit—ownership, employee stock options and the intellectual/capital-labour relation!
- IC What You See: Canada”s Intellectual Capital Performance
- Intellectual capital and the nature of business in Malaysia. J. Intellect. Cap.. 1.
- Journal of Management Studies 39:4June 2002
- Les indicateurs de l’immatériel.. L’Expansion Management Review. 37-46.
- Research Article
- Royal bank invests in knowledge-based industries. Knowledge Inc. 2:1-4.
- The Benchmarking of Arab Countries
- The rising star of the Chief Knowledge Officer. Ivey Business Journal. 66.
- There”s a price on your head: managing intellectual capital strategically. Business Quarterly. 60.
- Unknown