selected scholarly activity
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academic article
- Connecting people with city cultural heritage through proximity-based digital storytelling. Journal of Librarianship and Information Science. 50:264-274. 2018
- Digital Storytelling: An Opportunity for Libraries to Engage and Lead Their Communities. Canadian Journal of Information and Library Science. 42:43-68. 2018
- Sharing Knowledge in Social Q&A Sites: The Unintended Consequences of Extrinsic Motivation. Journal of Management Information Systems. 33:70-100. 2016
- The Satisfaction and Use of Research Ethics Board Information Systems in Canada. Journal of Empirical Research on Human Research Ethics. 10:395-403. 2015
- Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments. College and Research Libraries. 76:796-810. 2015
- Promoting Academic Library Research Through the “Faculty-Member-In-Residence” Program. Journal of Academic Librarianship. 41:9-13. 2015
- Information quality and community municipal portal use. Government Information Quarterly Journal of Government Information. 30:23-32. 2013
- Factors affecting the adoption of online library resources by business students. Journal of the American Society for Information Science and Technology Journal of the American Society for Information Science. 63:2503-2520. 2012
- Student perceptions of information literacy instruction: The importance of active learning. Education for Information. 29:147-161. 2012
- A model of student learning outcomes of information literacy instruction in a business school. Journal of the American Society for Information Science and Technology Journal of the American Society for Information Science. 63:671-686. 2012
- Dancing With Digital Natives: Staying in Step with the Generation That's Transforming the Way Business Is Done. Journal of the American Society for Information Science and Technology Journal of the American Society for Information Science. 62:2297-2298. 2011
- Learning outcomes of information literacy instruction at business schools. Journal of the American Society for Information Science and Technology Journal of the American Society for Information Science. 62:572-585. 2011
- Special section editorial. International Journal of Information Management. 31:4-5. 2011
- Information management. International Journal of Information Management. 30:103-108. 2010
- Beyond gender differences: Self-concept orientation and relationship-building applications on the Internet. Journal of Business Research. 60:613-619. 2007
- End-user adoption of animated interface agentsin everyday work applications. Behaviour and Information Technology. 26:119-132. 2007
- Working with information: information management and culture in a professional services organization. Journal of Information Science. 32:491-510. 2006
- Gender and Web information seeking: A self-concept orientation model. Journal of the American Society for Information Science and Technology Journal of the American Society for Information Science. 57:1105-1115. 2006
- Academic Library Web Sites: Current Practice and Future Directions. Journal of Academic Librarianship. 32:251-258. 2006
- Intelligent mobile crisis response systems. Communications of the ACM. 48:95-98. 2005
- Internet-based information systems use in organizations: an information studies perspective. Information Systems Journal. 13:113-132. 2003
- Web information seeking and retrieval in digital library contexts: towards an intelligent agent solution. Online Information Review. 26:404-412. 2002
- The influence of information ecology on e‐commerce initiatives. Internet Research. 11:286-295. 2001
- The corporate portal as information infrastructure: towards a framework for portal design. International Journal of Information Management. 20:91-101. 2000
- Information design: The knowledge architect's toolkit.. Knowledge Organization. 26:58-58. 1999
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book
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conference paper
- A Citizen-Centric Framework for e-Government Services use. PROCEEDINGS OF 5TH INTERNATIONAL CONFERENCE ON E-GOVERNMENT. 41-48. 2009
- Knowledge and information management practices in knowledge-intensive organizations: A case study of a Quebec public organization. Canadian Journal of Information and Library Science. 92-92. 2007
- Library portals: The impact of the library information environment on information seeking success. Proceedings of the American Society for Information Science and Technology. 84-92. 2004
- Tailoring the design of web shopping sites for both product browsing & product searching. Advances in Consumer Research. 238-238. 2004
- Information seeking on the web - An integrated model of browsing and searching. ASIS 99: PROCEEDINGS OF THE 62ND ASIS ANNUAL MEETING, VOL 36, 1999. 3-16. 1999
- A behavioral model of information seeking on the Web - Preliminary results of a study of how managers and IT specialists use the Web. PROCEEDINGS OF THE ASIS ANNUAL MEETING. 290-302. 1998
- A behavioral model of information seeking on the Web preliminary results of a study of how managers and IT specialists use the Web. ASIS '98 - PROCEEDINGS OF THE 61ST ASIS ANNUAL MEETING, VOL 35, 1998. 290-302. 1998
- Basing intranet design on the organizational information environment and user information behaviour. INFORMATION SCIENCE AT THE DAWN OF THE NEXT MILLENNIUM. 93-105. 1998
- Facilitating organizational information access in global network environments: Towards a new framework for intranet design. PROCEEDINGS OF THE ASIS ANNUAL MEETING. 190-201. 1998
- Facilitating organizational information access in global network environments: Towards a new framework for intranet design. ASIS '98 - PROCEEDINGS OF THE 61ST ASIS ANNUAL MEETING, VOL 35, 1998. 190-201. 1998