Success factors affecting digital literacy training initiatives led by local community organizations

Abstract This paper describes an in‐progress research study investigating the factors affecting the success of digital literacy training initiatives led by local community organizations, including public libraries. Data were collected from two public libraries and five community organizations in two cities in Canada. Data collection comprised interviews with 14 administrators, six training instructors, 20 clients of training programs, the analysis of training documents, observations of six training sessions, and a survey administered to 20 clients. The study involved two rounds of data analysis. The first round is complete. The second round is currently underway and its results, in addition to those from the first round, will be disseminated at the ASIS&T Annual Meeting. Goals of the study are to identify factors affecting the success of digital literacy training opportunities led by local community organizations, and to elicit recommendations for practice for local community organizations to follow.