Journal article
After-hours services in capitation-funded primary care practice: use and satisfaction.
Abstract
OBJECTIVE: To examine patients' use of and satisfaction with the nurse-staffed Telephone Health Advisory Service (THAS) and physician after-hours care in a rostered Family Health Organization, as well as physicians' satisfaction with both types of services.
DESIGN: Cross-sectional telephone survey.
Authors
Neimanis I; Kaczorowski J; Howard M
Journal
Canadian Family Physician, Vol. 55, No. 10,
Publication Date
October 2009
ISSN
0008-350X