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Investigating Day-to-day Experiences with Conversational Agents by Users with Traumatic Brain Injury

Abstract

Traumatic brain injury (TBI) can cause cognitive, communication, and psychological challenges that profoundly limit independence in everyday life. Conversational Agents (CAs) can provide individuals with TBI with cognitive and communication support, although little is known about how they make use of CAs to address injury-related needs. In this study, we gave nine adults with TBI an at-home CA for four weeks to investigate use patterns, …

Authors

Hu Y; Lim H; Johnson HL; O'Shaughnessy JM; Kakonge L; Turkstra L; Duff M; Toma C; Mutlu B

Pagination

pp. 1-15

Publisher

Association for Computing Machinery (ACM)

Publication Date

October 22, 2023

DOI

10.1145/3597638.3608385

Name of conference

The 25th International ACM SIGACCESS Conference on Computers and Accessibility