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Freeway Users' Perceptions of Quality of Service:...
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Freeway Users' Perceptions of Quality of Service: Comparison of Three Groups

Abstract

Focus group sessions were held with rural freeway commuters who use Highway 403 from Brantford to Hamilton, Canada, to identify the characteristics of their trip that helped determine their view of the quality of service for the trip. The results from that analysis were then compared with two other types of freeway users who had previously been studied: urban freeway commuters who use Queen Elizabeth Way from Toronto to Hamilton and …

Authors

Hostovsky C; Wakefield S; Hall FL

Volume

1883

Pagination

pp. 150-157

Publisher

SAGE Publications

Publication Date

January 2004

DOI

10.3141/1883-17

Conference proceedings

Transportation Research Record Journal of the Transportation Research Board

Issue

1

ISSN

0361-1981