Social media can have an impact on how we manage and investigate the COVID-19 pandemic

•In situations of emergencies and urgencies, such as the COVID-19 pandemic, many are disseminating information through social media channels; this has an impact on billions of persons worldwide.•Misinformation about the current pandemic occurs frequently in these platforms and can have serious consequences.•When properly used, social media can be a useful tool that provides opportunities to disseminate and receive relevant information for …