Journal article
Patient‐Identified Quality Indicators for Colonoscopy Services
Abstract
BACKGROUND: Current quality improvement tools for endoscopy services, such as the Global Rating Scale (GRS), emphasize the need for patient-centred care. However, there are no studies that have investigated patient expectations and/or perceptions of quality indicators in endoscopy services.
OBJECTIVES: To identify quality indicators for colonoscopy services from the patient perspective; to rate indicators of importance; to determine factors …
Authors
Sewitch MJ; Dubé C; Brien S; Jiang M; Hilsden RJ; Barkun AN; Armstrong D
Journal
Canadian Journal of Gastroenterology and Hepatology, Vol. 27, No. 1, pp. 25–32
Publisher
Hindawi
Publication Date
2013
DOI
10.1155/2013/574956
ISSN
2291-2789