‘If It Was Easy Somebody Would Have Fixed It’: An Exploration of Loneliness and Social Isolation Amongst People Who Frequently Call Ambulance Services

INTRODUCTION: The aim of the study was to explore social isolation and loneliness in those who frequently contacted the ambulance service, what factors contributed to this and how unmet needs could be addressed. METHODS: Semi-structured interviews with staff from the ambulance service and service users who were identified as frequently contacting the ambulance service. Service users also completed the UCLA loneliness scale and personal …