The public library in the life of the community: Understanding social workers’ roles in Hamilton Public Library

Public libraries across Canada have become places of respite and sanctuary for increasing numbers of community members contending with housing insecurity, food insecurity, mental health issues, income pressures, and substance use. Hamilton Public Library (HPL) has witnessed a significant increase in patrons with complex social challenges and unmet needs accessing the library, particularly their Central Branch in the downtown core. HPL responded …