A multistakeholder development process to prioritize and translate COVID-19 health recommendations for patients, caregivers and the public. A case study of the COVID-19 recommendation map Academic Article uri icon

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  • Background and objectives

    To develop a digital communication tool to improve the implementation of up-to-date COVID-19 recommendations. Specifically, to improve patient, caregiver and public understanding of healthcare recommendations on prevention, diagnoses and treatment.


    Multi-stakeholder engagement design. In conjunction with the COVID-19 Recommendations and Gateway to Contextualization RecMap, we co-developed a stakeholder prioritization, drafting and editing process to enhance guideline communication and understanding.


    This paper presents the multi-stakeholder development process with three distinct plain language recommendation formats: formal recommendation, good practice statement, and additional guidance. Our case study of COVID-19 plain language recommendations PLRs addresses both public health interventions (e.g., vaccination, face masks) and clinical interventions (e.g., home pulse oximetry).


    This paper presents a novel approach to engaging stakeholders in improving the communication and understanding of published guidelines during the COVID-19 pandemic.


  • Pottie, Kevin
  • Smith, Maureen
  • Matthews, Micayla
  • Santesso, Nancy
  • Magwood, Olivia
  • Kredo, Tamara
  • Scott, Sarah
  • Bayliss, Kerin
  • Saad, Ammar
  • Haridas, Rinila
  • Detambel, Nicole
  • Motilall, Ashley
  • Tan, Yvonne
  • Steinberg, Sally
  • Litynska, Justyna
  • Dietl, Bart
  • Ioiri, Alfonso
  • Reveiz, Ludovic
  • Welch, Vivian
  • Klugar, Miloslav
  • Mbuagbaw, Lawrence
  • Rojas, Maria Ximena
  • Florez, Ivan
  • Lotfi, Tamara
  • Qaseem, Amir
  • Mathew, Joseph L
  • Akl, Elie
  • Tugwell, Peter
  • Schunemann, Holger

publication date

  • August 2022