Difference Equations Approach for Multi-Server Queueing Models with Removable Servers

We consider an extended form of the MX/M/c queue with two types of server groups: Static as well as dynamic (which turn on/off in a state-dependent manner) servers. The two server groups may have homogenous or non-homogenous service rates. The model is further extended to feature setup and delayed-off times, finite capacity, and k staffing levels. This class of queues is solved via the difference equations approach, which addresses narratives …