A diagnostic framework to identify the major challenges in transition from a traditional government to e-government

To understand the influences of the factors in the E-government developmental process, a conceptual framework has been devised to explain the main dimensions of this transition. Based on the framework, E-government challenges are placed in three broad categories, rooted in phases of the E-government lifecycle which are: the challenges related to the traditional model of bureaucracy, the transformation stage, and the implementation stage of seamless government. The framework is aimed to contribute to explicit understanding of the E-government development process at a country level. The areas that will be addressed within the proposed framework will be discussed in detail.