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Implementation of Inclusive Work Instructions in Manufacturing Processes

Abstract

This paper presents a novel approach to the execution of manufacturing processes, based on an inclusive strategy for developing work instructions tailored to the diverse needs of employees. The conventional approach to instructions frequently proves inadequate in accommodating the various modes of information processing, resulting in diminished efficiency and an elevated incidence of errors in production. The study examines the implementation of multimodal instructions that all together integrate visual, textual, auditory, and kinaesthetic elements, as well as the modes of presenting task sequences for execution. We argue that this approach not only helps neurodiverse employees in understanding and applying the instructions, but also benefits all workers by improving overall comprehension of the process, reducing execution time, and cutting the number of mistakes and non-conformities. Empirical data from studies conducted in a simulated manufacturing environment substantiate the efficacy of this approach in optimizing the production process and fostering a more efficient and inclusive work environment.

Authors

Stadnicka D; Blandino G; Antonelli D; Montagna F

Volume

59

Pagination

pp. 2286-2291

Publisher

Elsevier

Publication Date

January 1, 2025

DOI

10.1016/j.ifacol.2025.09.384

Conference proceedings

IFAC-PapersOnLine

Issue

10

ISSN

2405-8963

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