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Beyond righting the wrong: Supervisor-subordinate...
Journal article

Beyond righting the wrong: Supervisor-subordinate reconciliation after an injustice

Abstract

We propose a future-oriented model that focuses on the reconciliation of the supervisor—subordinate relationship after a workplace injustice. First, we propose factors associated with the victim’s sensemaking process that influence the need for relationship reconciliation efforts: the seriousness of the violation, blame attribution, and equity sensitivity. We address the moderating effects of relationship characteristics, such as the existing trust reservoir and level of interdependence. Next, we propose that relationship outcomes will be influenced by characteristics of the relationship repair effort. Lastly, we examine the outcomes of successful reconciliation: forgiveness and restored trust and the moderating effects of victim characteristics.

Authors

Andiappan M; Treviño LK

Journal

Human Relations, Vol. 64, No. 3, pp. 359–386

Publisher

SAGE Publications

Publication Date

March 1, 2011

DOI

10.1177/0018726710384530

ISSN

0018-7267

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