The effect of trait-state anxiety on choice overload: the mediating role of choice difficulty

People tend to prefer a wide range of options, even if it requires more effort to make a decision. The digital environment provides a variety of choices, and people may encounter anxiety when they face such uncertain choices. This study conducted two experiments to examine the effects of trait and state anxiety on the phenomenon of choice overload in the digital environment. Choice deferral served as a measure of choice overload. The results …