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End-user adoption of animated interface agentsin...
Journal article

End-user adoption of animated interface agentsin everyday work applications

Abstract

Recognizing the potential contribution that interactive software agents bring to everyday work applications, this paper reports on end-user adoption of animated interface agents in one particular work application environment: Microsoft® Office. The paper develops and empirically tests a theoretical model of the factors affecting an end-user's choice to adopt and utilize such interface agents. From this theoretical model, a survey instrument was …

Authors

Serenko A; Bontis N; Detlor B

Journal

Behaviour and Information Technology, Vol. 26, No. 2, pp. 119–132

Publisher

Taylor & Francis

Publication Date

March 2007

DOI

10.1080/01449290500260538

ISSN

0144-929X