Journal article
Intellectual capital in Serbia’s hotel industry
Abstract
Purpose – The purpose of this study is to determine whether intellectual capital (IC) creates value in the Serbian hotel industry. Specifically, this paper examines to what degree IC and its key components affect the financial performance of hotels compared to physical and financial capital. Design/methodology/approach – The sample included all of the hotels that operated as independent entities in Serbia during 2009–2012. value-added …
Authors
Bontis N; Janošević S; Dženopoljac V
Journal
International Journal of Contemporary Hospitality Management, Vol. 27, No. 6, pp. 1365–1384
Publisher
Emerald
Publication Date
August 10, 2015
DOI
10.1108/ijchm-12-2013-0541
ISSN
0959-6119