Journal article
Customer-related executive leadership turnover and firm performance: A dilemma of firm-level human resource contingencies
Abstract
This research takes an Upper Echelon (UE) disruption-adaptation perspective to understand influence of customer-related executive leadership turnover (CrELT) on firm performance. The authors draw on customer-related executive exits at U.S. public firms between 2004 and 2016. CrELT measures presence (or absence) of annual turnover of one or more executives, accounting for changes (due to exits) to customer-related organization’s formal …
Authors
Vaid S; Ahearne M; Honig B; Krause R
Journal
Journal of Business Research, Vol. 159, ,
Publisher
Elsevier
Publication Date
April 2023
DOI
10.1016/j.jbusres.2023.113759
ISSN
0148-2963