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Trust as a mediator of the relationship between...
Journal article

Trust as a mediator of the relationship between leader/member behavior and leader-member-exchange quality

Abstract

We examined how and why trust between a subordinate and supervisor develops over time from the separate perspectives and experiences of both dyad partners. Integrating the literatures on trust, leader-member-exchange (LMX) and promotion regulatory focus (PRF), we test our model using longitudinal data from a Malaysian subsidiary of a U.S. headquartered corporation. Subordinate's trust in supervisor mediated between supervisor's PRF and subordinate's experience of LMX quality; supervisor's trust in subordinate mediated between subordinate's job performance and leader's experience of LMX quality. Findings are interpreted within the high power-distance, high collectivist, and high performance orientation of Malaysian culture.

Authors

Sue-Chan C; Au AKC; Hackett RD

Journal

Journal of World Business, Vol. 47, No. 3, pp. 459–468

Publisher

Elsevier

Publication Date

July 1, 2012

DOI

10.1016/j.jwb.2011.05.012

ISSN

1090-9516

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