Journal article
Do Patients Respond to Posted Emergency Department Wait Times: Time-Series Evidence From the Implementation of a Wait Time Publication System in Hamilton, Canada
Abstract
STUDY OBJECTIVE: One proposed solution to prolonged emergency department (ED) wait times is a publicly available website that displays estimated ED wait times. This could provide information to patients so that they may choose sites with low wait times, which has the potential to smooth the overall wait times in EDs across a health system. We describe the effect of a novel city-wide ED wait time website on patient volume distributions …
Authors
Strobel S; Ren KY; Dragoman A; Pettit C; Stancati A; Kallergis D; Smith M; Sidhu K; Rutledge G; Mondoux S
Journal
Annals of Emergency Medicine, Vol. 78, No. 4, pp. 465–473
Publisher
Elsevier
Publication Date
October 2021
DOI
10.1016/j.annemergmed.2021.04.009
ISSN
0196-0644