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Pharmacists’ performance in a telephone-based...
Journal article

Pharmacists’ performance in a telephone-based simulated patient study after a mental health capacity-building program

Abstract

Background The More Than Meds program was developed to enhance community pharmacy based services for people with mental illness. Objective To evaluate the care of pharmacists who participated in this specific program using a telephone-based simulated patient with insomnia. Methods A trained actor used a simulated patient case scenario and telephoned pharmacists (i.e., intervention group pharmacists) and a control group of pharmacists …

Authors

Murphy AL; Martin-Misener R; Kutcher SP; Gardner DM

Journal

International Journal of Clinical Pharmacy, Vol. 37, No. 6, pp. 1009–1013

Publisher

Springer Nature

Publication Date

December 2015

DOI

10.1007/s11096-015-0171-7

ISSN

2210-7703