Journal article
Emotional exhaustion and job performance: the mediating role of organizational commitment
Abstract
We analyze the impact of emotional exhaustion (EE) on turnover intention, task performance and organizational citizenship behavior (OCB) among hospital nurses in China. The differential mediating effects of affective organizational commitment on the associations between EE and turnover intention, task performance and OCB were examined. Data were collected from both nurses and their supervising physicians using a questionnaire survey in …
Authors
Tourigny L; Baba VV; Han J; Wang X
Journal
The International Journal of Human Resource Management, Vol. 24, No. 3, pp. 514–532
Publisher
Taylor & Francis
Publication Date
2 2013
DOI
10.1080/09585192.2012.694109
ISSN
0958-5192