Chapter
Value Stream Mapping in Lean Healthcare: A Brief Introduction and Application
Abstract
The Lean approach espouses the elimination of sources of waste throughout a process, so that only value-added activities that address the desires of the customer should be implemented. Originating in manufacturing, Lean has been applied to healthcare, being used to address waste in this sector, for the benefit of patients and other healthcare actors. A central technique for identifying sources of waste is value stream mapping. This technique …
Authors
Dohan MS; Xenodemetropoulos T; Tan J
Book title
Lean Thinking for Healthcare
Editors
Wickramasinghe N; Al-Hakim L; Gonzalez C; Tan J
Series
Healthcare Delivery in the Information Age
Pagination
pp. 463-477
Publisher
Springer New York
Publication Date
2014
ISBN-13
9781461480365
DOI
10.1007/978-1-4614-8036-5_25