Journal article
THE N-NETWORK MODEL WITH UPGRADES
Abstract
In this article we introduce a new method of mitigating the problem of long wait times for low-priority customers in a two-class queuing system. To this end, we allow class 1 customers to be
upgraded
Authors
Down DG; Lewis ME
Journal
Probability in the Engineering and Informational Sciences, Vol. 24, No. 2, pp. 171–200
Publisher
Cambridge University Press (CUP)
Publication Date
4 2010
DOI
10.1017/s0269964809990222
ISSN
0269-9648