A Survey of User-Experience Development at Enterprise Software Companies Conference Paper uri icon

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  • Developers worldwide wish to understand what major companies are doing in user-experience development (UXD). UXD comprises activities in user-centered design of user experience, specifically user-interface development (metaphors, mental models, navigation, interaction, and appearance) that is useful for planning, research, analysis, design, implementation, evaluation, and documentation of products/services across a wide number of platforms. This paper reports the results of a survey conducted with six enterprise software companies.


  • Marcus, Aaron
  • Ashley, Jeremy
  • Knapheide, Clause
  • Lund, Arnie
  • Rosenberg, Dan
  • Vredenburg, Karel

publication date

  • 2009