Journal article
An Analytic Hierarchy Framework for Evaluating Balanced Scorecards of Healthcare Organizations
Abstract
Healthcare organizations have been operating in a turbulent environment for years. Pressures from the government and competition as well as escalating costs have driven administrators to search for effective management tools. Balanced scorecard (BSC), a strategic management system, has been implemented in business organizations with success and is gaining acceptance in the not‐for‐profit and healthcare sectors. Despite potential benefits, there …
Authors
Chan YL
Journal
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration, Vol. 23, No. 2, pp. 85–104
Publisher
Wiley
DOI
10.1111/j.1936-4490.2006.tb00683.x
ISSN
0825-0383