Patient satisfaction and time-saving implications of a nurse-led nipple and areola reconstitution service following breast reconstruction

Nipple tattooing is a safe and effective technique for restoration of the nipple-areola complex following breast reconstruction and has a positive impact on patient well-being and body image. This procedure is usually performed by a surgeon, but following appropriate training, a nurse-led nipple tattooing service was established in our unit in December 2005. All 14 patients who had undergone nipple tattooing over a 6 month period were contacted by telephone and questioned about their cosmetic results and satisfaction with the service. Hundred percent of patients were 'satisfied' with their tattoo and all patients rated the nurse-led service as 'excellent'. It was estimated that 20h of consultant time was saved. Our study demonstrates that a nurse-led service is associated with both excellent cosmetic outcomes and high levels of patient satisfaction. It also results in a significant saving of consultant time allowing more effective use of clinic and theatre resources.