Organizational and environmental factors can influence effectiveness of new care models.

This paper puts forward important concepts related to the diagnosis and treatment of individuals with mental illness and the workplace. These include the need to take an integrated bio-psycho-social approach, an emphasis on functional outcomes, the need to improve the current fragmentation of occupational mental health services, the benefits of identifying individuals at risk of developing mental health problems, the difficulties in disseminating educational information, and the impact of the relationship between workplace and family factors.