Perceived Usefulness and Behavioral Intention to Use Consumer-Oriented Web-Based Health Tools: A Meta-Analysis

This meta-analysis reports on the predictive power of a portion of the Technology Acceptance Model (TAM), when used to evaluate web-based tools geared towards consumers of healthcare. Findings show that perceived usefulness is a strong predictor of behavioral intention in consumers who use web-based tools for health purposes. Findings also show that users in the contexts of both mental health and wellness exhibit homogeneity, suggesting that these populations may be distinct in their perceptions and use of web-based health tools.