Journal article
Connection in Unexpected Places: How, Why, and With What Consequences Workers Connect with Clients
Authors
Draga S; Christianson MK; Reid EM; Baeken A-S; Forrier A; De Cuyper N; Heaphy ED; Ramarajan L; Yen J; Thompson J
Journal
Academy of Management Proceedings, Vol. 2023, No. 1,
Publisher
Academy of Management
Publication Date
August 1, 2023
DOI
10.5465/amproc.2023.16109symposium
ISSN
0065-0668