Knowledge, Access, and Decision-Making

In resource-constrained economies, lack of financial participation prohibits women's economic empowerment and opportunities to improve circumstances. With the advent of Digital Financial Services (DFS), a growing emphasis has been placed on the possible positive impact of DFS on lives of individuals. However, for people to understand, adopt, and use DFS, they require certain prerequisites and enablers. In this paper, we use a mixed methods approach to analyze the gendered barriers in the readiness for and adoption of DFS as well as the impact of gendered roles in curtailing or enhancing the same. We present our analysis of 51 semi-structured interviews to evaluate the affordances or, lack thereof, in affordability of funds, authority of transactions, access to technological devices, and agency of social and cultural mobility--all of which are prerequisites to fully utilizing DFS. We discuss the sociocultural and religious context in Pakistan that underpins some of these gendered barriers and the perceived views of both men and women.