Job satisfaction, flexible employment and job security among Turkish service sector workers

This article examines the association between job satisfaction, flexible employment and job security among Turkish service sector workers. Data come from a survey of workers in banking and related sectors’ call centres, frontline five-star hotel staff and airline cabin crews ( N = 407). Results show that flexible employment involving fixed-term contract, paid and unpaid overtime, on-call work and mismatched contract and hours are not associated …