Journal article
Supervisory Communication and Performance in Urban Hospitals
Abstract
The relationship between the communicative effectiveness of hospital supervisory personnel and their performance as perceived by subordinate workers was examined through use of questionnaire interview. Communicative effectiveness measures included (1) perceived communication behavior, (2) frequency and amount of communication between supervisors and subordinates, (3) employee knowledge of hospital policies and procedures, (4) perceived employee …
Authors
Jain HC
Journal
Journal of Communication, Vol. 23, No. 1, pp. 103–117
Publisher
Oxford University Press (OUP)
Publication Date
March 1, 1973
DOI
10.1111/j.1460-2466.1973.tb00935.x
ISSN
0021-9916