Summarizing the theoretical foundation for hospital communication research: a scoping review of interdisciplinary literature

Hospitals are complex socio-technical systems where health professionals from varied backgrounds interact with each other and technology for the wellbeing of patients. Effective communication among the members of the care team is vital for optimal care; poor communication can result in suboptimal care and in many cases, lead to adverse events (AEs) and even death. More than a decade after the US Institute of Medicine report which catalyzed …