Healthcare Informatics Competencies as Microfoundations of Dynamic Capabilities: Theory Development and Methodological Considerations

Emerging global health trends have compelled emergency management services (EMS) to proactively addressing non-emergency healthcare issues in the communities they serve. This reorientation towards addressing non-emergency issues may require paramedics to use information technology, such as electronic medical records or health information exchanges. As such, the level of competencies that paramedics have with using technology may impact the performance of the firm, and the healthcare system by extension. This article presents a theoretical model that integrates Healthcare Informatics Competencies into the Dynamic Capabilities and Resource Based View, providing a new skills and knowledge focus for the facilitation of technology adoption in healthcare.