Berk Gorgulu is an Assistant Professor of Operations Management at the DeGroote School of Business. He received his Ph.D. from the Department of Mechanical and Industrial Engineering at the University of Toronto before joining McMaster. His research focuses on constructing data-driven, realistic models of healthcare operations and developing predictive and prescriptive analytics to support decision-making under uncertainty. His research methodologies include stochastic modeling and optimization, queueing theory, interpretable machine learning, and Markov decision processes. From a practical point of view, he has been collaborating with practitioners from different healthcare organizations to identify problems with real-world impact and develop implementable solutions.