selected scholarly activity
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conferences
- Implementing a Patient-Reported Outcome Measure for Hemodialysis Patients in Routine Clinical Care. American Society of Nephrology. Clinical Journal. 1299-1309. 2020
- Managing the Performance of Health Systems: An Agency-Stewardship Dance. Academy of Management Proceedings. 13857-13857. 2020
- Evaluation of the implementation of the Expanded Prostate Cancer Index Composite for Clinical Practice (EPIC-CP) across the province of Ontario.. Journal of Clinical Oncology. 188-188. 2018
- Distributed versus centralized leadership in the implementation of a Canadian integrated care initiative. International Journal of Integrated Care. 97-97. 2017
- Evaluating the ‘Health Links’: A Case Study of the Role of Organizational Factors in Integrating Care in Ontario, Canada. International Journal of Integrated Care. 96-96. 2017
- Operationalizing Patient-Centered Integrated Care: The Gap between Discourse and Action. International Journal of Integrated Care. 430-430. 2017
- Understanding the sustainability of cross-sectoral care coordination: an exploration of two approaches to coordinating mental and physical health services. International Journal of Integrated Care. 98-98. 2017
- Implementing a “Low-Rules” Provincial Integrated Care Initiative in Canada:The Role of Environmental & Organizational Context. International Journal of Integrated Care. 2015
- The Evolution of Integrated Healthcare Strategies. Academy of Management Proceedings. 13931-13931. 2013
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journal articles
- Evolving through multiple, co-existing pressures to change: a case study of self-organization in primary care during the COVID-19 pandemic in Canada. BMC Primary Care. 25:285. 2024
- Managing the performance of healthcare networks: a ‘dance’ between control and collaboration. Public Management Review. 26:2144-2168. 2024
- Crisis leadership behaviors in healthcare: survey validation and influence on staff outcomes in primary care clinics during the COVID-19 pandemic. BMC Health Services Research. 24:590. 2024
- Multiple case study of processes used by hospitals to select performance indicators: do they align with best practices?. International Journal for Quality in Health Care. 36:mzae011. 2024
- On the same page? A qualitative study of shared mental models in an interprofessional, inter-organizational team implementing goal-oriented care. Journal of Interprofessional Care. 37:549-557. 2023
- Incentivizing performance in health care: a rapid review, typology and qualitative study of unintended consequences. BMC Health Services Research. 22:690. 2022
- Implementing Coordinated Care Networks: The Interplay of Individual and Distributed Leadership Practices. Medical Care Research and Review. 79:650-662. 2022
- Centralization and innovation: Competing priorities for health systems?. International Journal of Health Planning and Management. 37:2534-2541. 2022
- Divergent notions of “quality” in healthcare policy implementation: a framing perspective. Journal of Health Organization and Management. 36:87-104. 2022
- On the same page? A qualitative study protocol on collaboration in a multi-laboratory preclinical study. PLoS ONE. 17:e0273077-e0273077. 2022
- Selecting Performance Indicators and Targets in Health Care: An International Scoping Review and Standardized Process Framework. Risk Management and Healthcare Policy. Volume 15:747-764. 2022
- What do end-users want to know about managing the performance of healthcare delivery systems? Co-designing a context-specific and practice-relevant research agenda. Health Research Policy and Systems. 19:131. 2021
- What do Practitioners Want to Know about Managing the Performance of Healthcare Delivery Systems?. Academy of Management Proceedings. 2021:10851-10851. 2021
- Assessing the Delivery of Coordinated Care to Patients with Advanced Chronic Kidney Disease in Ontario, Canada: A Survey of Patients and Healthcare Professionals. International Journal of Integrated Care. 21:30. 2021
- Building capacity for palliative care delivery in primary care settings. Canadian Family Physician. 67:270-278. 2021
- “Of One Mind – Meeting Patients Where They’re At”: The Shared Mental Models of Goal-Oriented Care. Academy of Management Proceedings. 2020:17925-17925. 2020
- From Measurement to Improvement in Ontario’s Cancer System: Analyzing the Performance of 28 Provincial Indicators Over 15 years. Healthcare Quarterly. 23:53-59. 2020
- Out of sync: a Shared Mental Models perspective on policy implementation in healthcare. Health Research Policy and Systems. 17:94. 2019
- Integrating early palliative care into routine practice for patients with cancer: A mixed methods evaluation of the INTEGRATE Project. Psycho-Oncology. 28:1261-1268. 2019
- Provincial Needs Assessment to Determine the Current State of Glomerulonephritis Care in Ontario. Canadian Journal of Kidney Health and Disease. 6:205435811987740-205435811987740. 2019
- Bridging silos: Delivering integrated care to patients with cancer in Ontario, Canada. Psycho-Oncology. 27:2673-2676. 2018
- Standardising costs or standardising care? Qualitative evaluation of the implementation and impact of a hospital funding reform in Ontario, Canada. Health Research Policy and Systems. 16:74. 2018
- Les essais et erreurs, ensemble : la pensée divergente et l’apprentissage collectif dans la mise en œuvre des réseaux intégrés de soins. International Review of Administrative Sciences. Vol. 84:467-484. 2018
- Trial and error, together: divergent thinking and collective learning in the implementation of integrated care networks. International Review of Administrative Sciences. 84:452-468. 2018
- ‘Complexity-compatible’ policy for integrated care? Lessons from the implementation of Ontario's Health Links. Social Science and Medicine. 198:95-102. 2018
- Correction: Qualitative analysis of the dynamics of policy design and implementation in hospital funding reform. PLoS ONE. 13:e0194280-e0194280. 2018
- Qualitative analysis of the dynamics of policy design and implementation in hospital funding reform. PLoS ONE. 13:e0191996-e0191996. 2018
- Organizational knowledge and capabilities in healthcare: Deconstructing and integrating diverse perspectives. SAGE Open Medicine. 5:205031211771265-205031211771265. 2017
- Organizational Context Matters: A Research Toolkit for Conducting Standardized Case Studies of Integrated Care Initiatives. International Journal of Integrated Care. 17:9. 2017
- Can complexity dynamics be harnessed to improve integration of care? The implementation of the Health Links in Ontario, Canada. International Journal of Integrated Care. 17:74-74. 2017
- Organizational Context and Capabilities for Integrating Care: A Framework for Improvement. International Journal of Integrated Care. 17:75-75. 2017
- Organizational Capabilities for Integrating Care. Evaluation and the Health Professions. 39:391-420. 2016
- A multi-method review of home-based chemotherapy. European Journal of Cancer Care. 25:883-902. 2016
- Organizational Context and Capabilities for Integrating Care: A Framework for Improvement. International Journal of Integrated Care. 16:15-15. 2016
- Leading Integrated Health and Social Care Systems: Perspectives from Research and Practice. Healthcare Quarterly. 18:30-35. 2016
- Culture and cognition in health systems change. Journal of Health Organization and Management. 29:874-892. 2015
- Working Together in a Complex Environment: Collaborative Behaviors and Social Capital. International Journal of Public Administration. 38:544-552. 2015
- Intellectual capital in the healthcare sector: a systematic review and critique of the literature. BMC Health Services Research. 15:556. 2015
- Integrating Cancer Care Beyond the Hospital and Across the Cancer Pathway: A Patient-Centred Approach. Healthcare Quarterly. 17:28-32. 2014
- A cognitive perspective on health systems integration: results of a Canadian Delphi study. BMC Health Services Research. 14:222. 2014
- Health Systems Integration: Competing or Shared Mental Models?. International Journal of Integrated Care. 14:e028. 2014
- Health systems integration: Competing or shared mental models?. International Journal of Integrated Care. 14:1-3. 2014
- Leading the Implementation of Health Links in Ontario. Healthcare Papers. 14:21-25. 2014
- The Evolution Of Integrated Health Care Strategies. Advances in Health Care Management. 15:125-61. 2013
- Learning to Learn: towards a Relational and Transformational Model of Learning for Improved Integrated Care Delivery. Administrative Sciences. 3:9-31. 2013
- Outcome mapping for health system integration. Journal of Multidisciplinary Healthcare. 6:99-99. 2013
- Shared mental models of integrated care: aligning multiple stakeholder perspectives. Journal of Health Organization and Management. 26:713-736. 2012
- Reframing the challenges to integrated care: A complex-adaptive systems perspective. International Journal of Integrated Care. 12. 2012
- Reframing the challenges to integrated care: a complex-adaptive systems perspective. International Journal of Integrated Care. 12:e190. 2012
- Activating the knowledge-to-action cycle for geriatric care in India. Health Research Policy and Systems. 9:42. 2011