All providers Better Communication Skills (ABCs) program: protocol for a randomized controlled trial assessing communication training effectiveness with interprofessional clinicians

BackgroundHigh-quality person-centred communication for those living with serious illness benefits patients, families, and health care professionals (HCPs). However, research suggests that HCPs often find it challenging to engage in these discussions. The purpose of this study is to assess the effectiveness of the ‘All providers Better Communication Skills’ (ABCs), an online blended learning program delivered over three months. The ABCs program …