The promise of co-design for improving transit service for older immigrants: Development of a co-design framework for Hamilton, Ontario

Although co-design is extensively used in education, organizational, and healthcare design, it has rarely been used in public transportation decision-making. Typically, transport service users’ involvement is practiced in the form of public hearings or consultations rather than their direct involvement in the design process. Based on the review of relevant literature on co-design and transportation of immigrants and older adults, this study …