Journal article
The Impact of Linguistic Complexity on Leadership in Online Q&A communities: Comparing Knowledge Shaping and Knowledge Adding
Abstract
Understanding how to enhance online leadership in online Q&A communities is important because an online leader plays a role model or knowledge coordinator who can strengthen member commitment in the community. Considering the essential role of communication in establishing leadership, this study aims to understand how the linguistic complexity of two types of knowledge contribution, i.e., knowledge adding (KA) versus knowledge shaping (KS) that …
Authors
Lu X; Jiang J; Head M; Yang J
Journal
Information & Management, Vol. 59, No. 6,
Publisher
Elsevier
Publication Date
September 2022
DOI
10.1016/j.im.2022.103675
ISSN
0378-7206