Using an educational video vs. in-person education to measure patient perceptions of an online self-management support system for chronic illness

The study is about comparing the users’ perception and understanding of an online healthcare support system in two different situations and groups: Internet-panel group and In-person group. In the first group (Internet-panel), the participants were a group of patients, suffering from at least one type of chronic disease, who were chosen remotely from Canada and the United States. In the second group (In-person), participants were a group of …