Home
Scholarly Works
The state of user-centered design practice
Journal article

The state of user-centered design practice

Abstract

User-Centered Design (UCD) is a multidisciplinary design approach based on the active involvement of users to improve the understanding of user and task requirements, and the iteration of design and evaluation. It is widely considered the key to product usefulness and usability---an effective approach to overcoming the limitations of traditional system-centered design. Much has been written in the research literature about UCD. As further proof of internationally endorsed best practice, UCD processes are also defined in ISO documents, including ISO 13407 and the associated technical report, ISO TR 18529. Increasingly, UCD has become part of the cultural vernacular of the executives and managers who drive technology development in companies of all sizes.

Authors

Mao J-Y; Vredenburg K; Smith PW; Carey T

Journal

Communications of the ACM, Vol. 48, No. 3, pp. 105–109

Publisher

Association for Computing Machinery (ACM)

Publication Date

March 1, 2005

DOI

10.1145/1047671.1047677

ISSN

0001-0782

Contact the Experts team