abstract
- A detailed chronology of a unique response to organizational change is explored and discussed through the example of the Chaplaincy Staff Support Service at Hamilton Health Sciences. Highlighted are the corporate and staff benefits of using chaplains' skills, training and existing roles in hospital life. A summary of the specific methodologies are provided to clarify the theoretical discussion. It is concluded that this is a fiscally efficient means of supporting staff to live out the highest organizational principles in difficult times.