Effective Listening and Interactive Communication Scale (ELICS): (King, Servais, Bolack, Shepherd, & Willoughby, 2012)

The Effective Listening and Interactive Communication Scale (ELICS) is a self-assessment of listening and communication skills in the context of pediatric rehabilitation practice. This 24-item scale measures: Receptive Listening (mindful attention to understand the client's situation), Exploratory Listening (dialogue to elicit information and establish clarity about issues), Consensus-Oriented Listening (brainstorming and explanation of rationales to establish shared understanding and jointly determined goals), and Action-Oriented Listening(supporting and enabling clients to establish actions toward desired outcomes). Internal consistency reliabilities for subscale scores have ranged from 0.78 to 0.90 (King et al., 2012). The clinical responsiveness of the ELICS to change over time was demonstrated in a group mentorship intervention for occupational therapists (King et al., 2011) and in a listening skill educational intervention for pediatric rehabilitation clinicians (King et al., in press).