Chapter
e-HRM Systems in Support of “Smart” Workforce Management: An Exploratory Case Study of System Success
Abstract
As e-HRM systems move into the ‘smart’ technology realm, expectations and capabilities for both the automational and informational features of e-HRM systems are increasing. This chapter uses the well-established DeLone and McLean (D&M) model from the information systems literature to analyze how a smart workforce management system can create value for an organization. The chapter is based on an exploratory case study conducted with a North …
Authors
McDonald K; Fisher S; Connelly CE
Book title
Electronic HRM in the Smart Era
Pagination
pp. 87-108
Publisher
Emerald
Publication Date
August 9, 2017
DOI
10.1108/978-1-78714-315-920161004