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Email Between Patient and Provider: Assessing the...
Journal article

Email Between Patient and Provider: Assessing the Attitudes and Perspectives of 624 Primary Health Care Patients

Abstract

BACKGROUND: Email between patients and their health care providers can serve as a continuous and collaborative forum to improve access to care, enhance convenience of communication, reduce administrative costs and missed appointments, and improve satisfaction with the patient-provider relationship. OBJECTIVE: The main objective of this study was to investigate the attitudes of patients aged 16 years and older toward receiving email …

Authors

Seth P; Abu-Abed MI; Kapoor V; Nicholson K; Agarwal G

Journal

JMIR Medical Informatics, Vol. 4, No. 4,

Publisher

JMIR Publications

DOI

10.2196/medinform.5853

ISSN

2291-9694

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