Information technology in support of knowledge management
Abstract
This article provides an overview of information technologies in support of the effective management of organizational knowledge resources. A variety of information technologies are used for knowledge management such as Enterprise Resource Planning (ERP) systems, Decision Support Systems (DSS) and Knowledge-Based Systems (KBS). Application of information technology towards managing explicit knowledge is well-known and has been implemented in many enterprises. However, the management of tacit knowledge through information technology is a challenge that has yet to be met.