Transformative Radio and Stubborn Audiences: A Tale of Two Cities

A decade ago the regional programming of CBC Toronto successfully transformed itself with a new notion of community reflection that utilized a range of emerging digital platforms but put narrative radio storytelling at its centre. With the launch of CBC Hamilton in Spring 2012, as Canada's sole digital-only public broadcasting outlet (no over-the-air TV or radio), audio storytelling was conspicuously absent from the equation. Based on the only publicly available research conducted with CBC users and community leaders prior to and following both launches, the authors raise questions about audience conceptions and the enduring value of audio storytelling in an era of digital broadcasting and social media.