Journal article
Patient attitudes toward physicians
Abstract
Purpose Stakeholders affiliated with healthcare services should understand patient attitudes and criteria that are involved in selecting a personal physician. The purpose of this paper is to identify the factors that are significant to patients in selecting or deselecting physicians as providers of healthcare services. Design/methodology/approach The research structure was set to theorize the physician selection criteria (PSC) model into two …
Authors
Shareef MA; Dwivedi YK; Archer N; Rahman MM
Journal
Benchmarking An International Journal, Vol. 26, No. 1, pp. 19–47
Publisher
Emerald
Publication Date
February 11, 2019
DOI
10.1108/bij-11-2017-0298
ISSN
1463-5771